Philippe Vandeuren,Melbourne IT assists us greatly by monitoring what is happening on the Internet, analyzing that information and advising AB InBev on how to respond. This all helps us to efficiently take action to protect our brands.
Legal Director, Global IP and Procurement
CLIENT
Anheuser-Busch InBev
Key facts:
- One of the world's top 5 consumer products companies
- Over 200 Beer brands
- Holds #1 or #2 position in 19 Countries
Challenge
To protect their online reputation, AB InBev needed a constant view of what was happening with their brands on the Internet and in social media.
CASE STUDY
Brand Protection Services
Solution:
Implement a brand monitoring program that scans the web for certain brand-related content, images and keywords and includes frequent analysis of results with detailed recommendations.
Results
AB InBev can quickly respond and adapt to evolving consumer sentiment on the Internet and proactively protect their online reputation.
View client's website here
Clarke Walker,Domainz were able to provide me with exactly what I requested....Everyone was a winner.
Owner
CLIENT
Pacific Park Dunedin
Key facts:
- Recent $750,000 refurbishment
- Five-star quality hotel & apartments
- Minutes from the heart of Dunedin
Challenge
Create a new website which could be hosted on the client’s own server as well as increase website visitors.
CASE STUDY
Website Design, SEO and PPC advertising
Solution:
Managed Google AdWords services and Domainz high quality website design.
Results
Strong increase in visitors and useful visitor data as well as a new website, which is hosted on the client’s own server.
View client's website here
Emelyn Usanto,They helped relieve any stresses involved in transferring and registering the domain name and made the whole exercise an easy and quick experience.
Impressions Guru
CLIENT
HCI
Key facts:
- Company re-branded in 2011
- Leadership training organisation
- Long-standing business relationship with WebCentral
Challenge
Domain names needed to be changed according to the re-branding.
CASE STUDY
Domain name transfer
Solution:
Transferred domain names with WebCentral.
Results
New domain names which now relate to the company’s new branding.
View client's website here
Richard Boston,Melbourne IT was enthusiastic about our new concept and created a new look which was even better than I could have hoped for.
Principal Dealer
CLIENT
Boston Ford
Key facts:
- Sole ford dealer in Jamestown, SA
- 43 years in the industry
- Small town in remote SA
Challenge
Required a re-designed website, which was simple to use and offered visuals of the company’s product.
CASE STUDY
Website Design
Solution:
Newly designed website where content can be easily managed and uploaded.
Results
Efficient website management with product online catalogue.
View client's website here
Julie Crane,I can’t speak more highly of the website services Melbourne IT provided.
Owner
CLIENT
Tasting House
Key facts:
- Local small business
- Newly acquired business
- Various public tasting and events
Challenge
Local business which had a minimal online presence and needed to acquire customers and get their name out into the market.
CASE STUDY
Website Design
Solution:
New website with an online shop.
Results
Increased market presence and increased enquiries and sales.
View client's website here
Smart Service QueenslandSmart Service is extremely happy with the service provided by Melbourne IT's ES's Brisbane team.
CLIENT
Smart Service Queensland
Key facts:
- Three quarters of QLD declared a disaster zone
- 70 Million hits in the space of 14 days
- 774,763 Unique visitors
Challenge
An unpredicted surge of traffic to the Queensland Premier’s appeal website.
CASE STUDY
Hosting
Solution:
An increase in hosting infrastructure - 10 temporary servers - to the site as part of Melbourne IT’s flexible tailored hosting service.
Results
The site handled a traffic increase of 40 fold without any outages or disruption to user experience.
View client's website here
Judy Pridmore,We were really impressed at the professionalism and problem solving ability of the Melbourne IT team.
CEO
CLIENT
Golf LINK Partners
Key facts:
- 1,500 clubs and 400,000 golfers
- Customer base includes 95% of Australian golf clubs
- Primary service is to maintain the handicap system
Challenge
Too much time was spent managing infrastructure needs, so they required greater capacity and a faultless system changeover to a new calculation method.
CASE STUDY
Hosting
Solution:
Outsource to Melbourne IT and implement a flexible and tailored infrastructure solution.
Results
An impeccable system changeover and well-managed infrastructure which is customised to ensure optimum performance.
View client's website here
Carlene Cross,Such benefits equate to a tangible return on our investment.
Information Systems Manager
CLIENT
Caribbean Court of Justice
Key facts:
- Caribbean Court of Justice, Port of Spain, Republic of Trinidad & Tobago
- Established in 2001
- Regional judicial tribunal for the CARICOM
Challenge
A quick and easy solution which could operate across a large geographically dispersed organisation.
CASE STUDY
FTR Gold product suite
Solution:
Installing the ForTheRecord Reporter, FTR Log Notes and The Record Player.
Results
Stable & reliable solution, with a good support system.
Intuitive and user-friendly - minimal learning curve.
Easy access to court recordings.
View client's website here
Peter Noble,We are building in a different way to what we were three years ago and Melbourne IT helps us keep up with that change.
CEO
CLIENT
Citrus
Key facts:
- Creates and hosts temporary digital marketing campaigns
- Large, high-profile client portfolio
Challenge
Due to their competitive industry, the customer required solutions that were innovative and leading edge as well as flexible infrastructure, which clients could only pay for when they required it.
CASE STUDY
vCloud: Cloud Computing
Solution:
A virtual infrastructure platform, which can upscale and downscale capacity on demand.
Results
Flexible infrastructure as well as quick and efficient campaigns.
View client's website here
Kevin Conn,…the FTR system is incredibly user-friendly... you don’t have to be a great typist or a computer whiz to use the system cleverly and effectively.
Digital Audio Recording System, Product Manager
CLIENT
British Columbia Attorney General
Key facts:
- British Columbia Ministry of Attorney General, BC, Canada
- Administrative arm of the BC justice system
- Serves 45 courthouses and 44 circuit court locations
Challenge
Duplicative data entry was time-consuming and prone to error. It was cumbersome to retrieve & review analog records. Storage & filing of tapes & paperwork was also costly and inefficient.
CASE STUDY
FTR Gold product suite
Solution:
Implement a streamline process and a customizable solution - case management system.
Results
High quality digital audio recording and intuitive and user-friendly process, with has a minimal learning curve.
View client's website here
Luke Brill,Melbourne IT’s enforcement team was very thorough in their approach and advice. They handled all aspects of the dispute on our behalf and their experience in this area ensured the right result.
Head of Marketing
CLIENT
Centrebet
Key facts:
- Leader in online gaming and wagering
- Operates in 13 countries
- Offers up to 6,000 international sports and horse racing markets per week
- Large, high-profile client portfolio
Challenge
Recover key Greek domain names to support market development.
CASE STUDY
Domain Recovery Services
Solution:
Engage Melbourne IT to conduct detailed investigation and launch Dispute Resolution Process.
Results
Both domains successfully recovered and immediately transferred to Centrebet’s ownership in time for the World Cup.
View client's website here
Cyril Casenave,We have a global operation to support and it’s paramount for us to have DNS that works. We don’t even want to think about it. And that’s an important reason that we chose to work with Melbourne IT.
Internet IT Leader
CLIENT
Club Med
Key facts:
- Operates in 40 markets
- Portfolio of 80 resorts across 5 continents
Challenge
Required 100% uptime guarantee and needed fast DNS resolution, DDoS protection and Intuitive zone-editing.
CASE STUDY
DNS Assurance
Solution:
Access to DNS consulting expertise, intuitive zone-editing and DDoS protection.
Results
100% uptime guarantee and fast DNS resolution.
View client's website here
Damita Carter,People are naturally coming to our website from search engines, which never used to happen.
Office Manager
CLIENT
Creative Concrete Constructions
Key facts:
- Concreting business
- Family run
- Established in 2006
Challenge
Increase website traffic and visibility, whilst demonstrating to customers which concrete solutions are available via a visual and easily accessible channel.
CASE STUDY
Search Engine Optimisation (SEO)
Solution:
SEO Service from Melbourne IT.
Results
Influx of customer enquiries and listed at the top of the organic search engine.
View client's website here
Sebastian Jagoszewski,Through our involvement in Melbourne IT’s Reseller program, we know that we’ve got the stability and innovation of a market leader behind us every step of the way.
Managing Director
CLIENT
International Data Solutions
Key facts:
- Provides a range of end-to-end IT and business solutions
- Efficient and effective integration
Challenge
Diversifying into new markets and deliver guaranteed solutions that were both cost effective and timely.
CASE STUDY
Reseller Application Program
Solution:
Acquired a partner who provided all the products and services required.
Results
IDS can now offer end-to-end solutions at competitive prices.
View client's website here
Gary Brown,We are now recording around 40% more interviews than in the past because it is so easy to use and manage the recordings.
Sergeant
CLIENT
London Police Service
Key facts:
- London Police Service, Ontario,Canada
- Established in 1885, with 580+ officers
Challenge
Poor recording & transcript quality, plus unreliable equipment that was getting harder to repair & service. It was also cumbersome to review pre-recorded interviews.
CASE STUDY
FTR Interrogator
Solution:
An audio/video digital and content management solution.
Results
High quality recording, streamlined process, rapid and easy access to content all with a minimal learning curve.
View client's website here
Claus Michael Andersen,Melbourne IT has what’s required to be a longterm partner. They are financially solid and highly experienced across administration, transfers, consolidation processes, and they provide their services at a reasonable price.
Senior Manager
CLIENT
Novozymes
Key facts:
- Provider of 600 biological solutions
- Available in 40 industries spanning 130 countries
- 6,500 trademarks globally
- 250 domain names across 30 countries
Challenge
Efficient management of domain name portfolio.
CASE STUDY
Domain Portfolio Management
Solution:
Designing an overall domain name policy.
Results
Significant decrease in internal resources consumed by domain name administration.
View client's website here
David O’Hagan,Melbourne IT’s performance history for the department has been strong.
Assistant Director
CLIENT
Queensland Department of Education and Training
Key facts:
- 488,079 state school students
- 39,600+ state school teachers
- 1,235 state schools
Challenge
Deliver IT services to a huge user base effectively and constantly improve IT delivery to enhance the learning experience and drive efficiencies.
CASE STUDY
Hosting
Solution:
Secure, content-filtered web and email access via Melbourne IT’s hosted infrastructure.
Results
587,000 email boxes hosted and a central platform for growing online service delivery.
View client's website here
Dr Juergen Ude,Melbourne IT’s customer service is first rate and I always feel I am their top priority. More importantly, they understand how vital their service is for my business.
Director
CLIENT
Qtech International
Key facts:
- Operate in 35 countries
- State-of-the-art analysis technologies
- Global high-end customers such as Coca-Cola Amatil
Challenge
Required an IT services provider that offered reliability and outstanding customer service.
CASE STUDY
Hosting
Solution:
A virtual dedicated server, where Qtech could test, develop and host their application BIS.net.
Results
Improved plant performance and continuous and detailed data analysis.
View client's website here
Bradley Lloyd,The website is our primary marketing vehicle so making sure it reflects our brand and is engaging for visitors is essential.
Director
CLIENT
Talulah
Key facts:
- Fashion design business
- Sales channel of 100 boutiques
- Established 2005
Challenge
Needed a fresh, stylish website to reflect the brand. The site also needs to be easy to manage and update with new collections.
CASE STUDY
Web design and hosting
Solution:
Web design and hosting from Melbourne IT SMB eBusiness Solutions.
Results
6,000 unique visitors per month and 5,000 customers signed up for electronic marketing.
View client's website here
Rajat Khanna,There are many other registrars out there, but I’ve never found a better company on the combination of price, service and technology.
Director
CLIENT
UCV Host
Key facts:
- 10 year web-hosting company
- Ethical treatment
- Well-priced services
Challenge
Finding a new feature-rich company to partner with who employed stable technology.
CASE STUDY
Reseller Application Program
Solution:
Streamlined domain name registration with Melbourne IT’s reseller program.
Results
Secure systems which don’t collapse and a convenient partner relationship.
View client's website here
Sofia Heddson Fransén,With their expertise and decision support tools, Melbourne IT was able to provide a clear set of recommendations to effectively implement Volvo Cars’ new policy across the domain name space and provide substantial cost savings.
Interactive Marketing Development Manager
CLIENT
Volvo Car Corporation (VCC)
Key facts:
- Operates in 70+ markets
- Web platform spanning 90 sites in 36 languages
Challenge
Simplifying Volvo's complex website requirements.
CASE STUDY
Domain Policy & Portfolio Optimization
Solution:
Domain strategy and policy that meet Volvo's promotional requirements, whilst maintaining risk tolerance.
Results
50% reduction in the size of the portfolio without additional risk exposure.
View client's website here
Sofia Heddson Fransén,We’ve become much more datadriven. We now have the metrics we need and, most importantly, we can act upon them.
Interactive Marketing Development Manager
CLIENT
Volvo Car Corporation (VCC)
Key facts:
- Operates in 70+ markets
- Web platform spanning 90 sites in 36 languages
Challenge
Provide VCC’s web team with the actionable intelligence needed to meet their website objectives and improve decision making.
CASE STUDY
Web Traffic Services
Solution:
Design and implement a KPI framework and scorecard that integrates with Google Analytics.
Results
Highly actionable reporting that allows the web team to: Better target their online buying group, optimize the user experience to improve conversions and use conversion data to help forecast sales.
View client's website hereFilter By:
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ANHEUSER-
BUSCH INBEV
PACIFIC PARK DUNEDIN
HCI
BOSTON FORD
TASTING HOUSE
SMART SERVICE QUEENSLAND
GOLF LINK
CARIBBEAN COURT OF JUSTICE
CITRUS
BRITISH COLUMBIA ATTORNEY GENERAL
CENTREBET
CLUB MED
CREATIVE CONCRETE CONSTRU-CTIONS
INTERNATIONAL DATA SOLUTIONS
LONDON POLICE CANADA
NOVOZYMES
QUEENSLAND DEPARTMENT OF EDUCATION AND TRAINING
QTECH INTERNATIONAL
TALULAH
UCV HOST
VOLVO CARS -
PORTFOLIO
OPTIMIZATION
VOLVO CARS - WEB ANALYTICS